MessageOps: Support

Connecting an iPhone or iPad to Office 365

To connect an iPhone or iPad to Office 365, follow these steps. 1. Update your DNS records in Office 365.  You must create the following records in order to have iPhones and iPads connect to Office 365.  Note if you …[ Read More ]

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Adding a Safe or Blocked Sender in Office 365

In the Admin Overview area, under Exchange Online, click Manage 2. In the Exchange Control Panel, click Mail Control, and then in the Forefront Online Protection, click the link. 3. In Forefront, click on the Administration Tab, then Policy Rules …[ Read More ]

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How to Grant Full Access to an Office 365 Mailbox

To Grant full Access to a Mailbox in Office 365 you must first connect to the remote PowerShell, by typing the 3 commands in your local PowerShell: $o365cred=get-credential $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $o365cred -Authentication Basic -AllowRedirection …[ Read More ]

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Domain Verification with Office 365

This post is a bit embarrassing to write, as domain validation should be one of the easiest tasks with Office 365, but we recently had some problems ourselves so we thought we’d share our findings in the hope of helping …[ Read More ]

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Non Delivery for donotreply@microsoftonline.com

When sending to a Distribution List in Exchange Online you receive a non Delivery Report which states: Delivery has failed to these recipients or distribution lists: donotreply@microsoftonline.com An error occurred while trying to deliver this message to the recipient’s e-mail …[ Read More ]

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Microsoft Online Service Notification RSS Feeds

The best way to be alerted of any services outages are the RSS feeds.  There are 2 sets of feeds that Microsoft Online clients should monitor.  The Microsoft Online Service Notification Feed and the Forefront Online Feeds. For a list …[ Read More ]

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Working With Shared Mailboxes and Shared Folders

In the support forums there are a lot of questions asking about shared folders and shared mailboxes.  In this article we address some of the most common questions including: How to Share a Folder How to open a Shared Default …[ Read More ]

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The number of failures has exceeded the failure tolerance of 5

When migrating users using the Microsoft Online Migration tools, if the total number of errors exceeds 5, the migration for that user will stop and an error like the following will be logged: The WebDAV injector has stopped migrating mail …[ Read More ]

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FOPE Setup for Existing FOPE Customers

If you are an existing FOPE customer that wants to migrate to Microsoft Exchange Online, the following steps can be followed to use your existing FOPE account with Microsoft Online. 1. You will need to get the outbound IP address …[ Read More ]

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Object Reference not set to an Instance of an Object when running Powershell Command

This error can happen if you haven’t configured Internet Explorer before you can run the Microsoft Online PowerShell commands. In my cases, the users that couldn’t run the commands were users who had logged into the server for the time, and thus …[ Read More ]

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