The best way to support MessageOps ongoing development efforts is to name MessageOps the Partner of Record on your account.  Organizations that list MessageOps as their Microsoft Online partner are entitled to free migration assistance, free support, free PowerShell development assistance and in many cases free application customizations.   If you don’t have a partner we encourage you to consider working with MessageOps, we think you’ll find that no other partner offers as much as we do around ongoing Microsoft Online service and support.

If your organization does not wish to set MessageOps as the Partner of Record on your account, but does want to support MessageOps development efforts, we now offer a sponsorship program.  The table below lists the benefits and requirements of each level of sponsorship.

	Sponsor Level
Benefit	Member	Small Business Sponsor	Medium Business Sponsor	Large Business Sponsor	Enterprise Sponsor	MessageOps Partner
Access to MessageOps Documentation
Access to MessageOps Software
Email Support for MessageOps Software
Phone Support for MessageOps Software
Priority Processing of Bug Reports
Ability to influence application development
PowerShell Development Assistance
Application Customizations
Migration Assistance
Microsoft Online Technical Support
Requirements	Valid Corporate Email Address	< 100 Users	< 500 Users	< 1000 Users	> 1000 Users - < 10000 Users	Must be an existing Microsoft Online customer or moving to Microsoft Online
Cost	No Charge	$199/year	$499/year	$999/year	$1999/year	No Charge. MessageOps Named as Partner on Microsoft Online Account

*Application customizations are evaluated on a case by case basis.
**Organizations with more than 10,000 users should contact MessageOps for pricing information.

Become a MessageOps Partner

At MessageOps we view our relationship with our clients as an ongoing partnership.  We constantly listen to our clients needs and develop solutions to address those needs.  Setting MessageOps as the Partner of Record on your account provides organizations with the most benefits.  The best part is, it’s free!  To set MessageOps as the Partner on your account, follow these instructions:

Setting MessageOps as the Partner on your Account

If you don’t have the ability to set the partner using the instructions above, or if you purchased Microsoft Online as part of an Enterprise Agreement, contact us for the proper paperwork.

Become a MessageOps Member

To access our Solutions and Documentation you must be a MessageOps Member.  Becoming a member is free for everyone.  To become a MessageOps member you must fill out a very basic registration form and verify your email address.  After you have successfully verified your email address, you’ll be able to download all the MessageOps Solutions and Documentation.

Register as a MessageOps Member

During the registration process we ask that you use your corporate email address and avoid free email services such as gmail.com, hotmail.com, etc.  We reserve the right to delete any accounts registered from free email services.

Become a MessageOps Sponsor

If you already have a Partner on your account, but would like to support MessageOps and receive support for the MessageOps applications, you can become a MessageOps Sponsor.  Sponsoring MessageOps helps ensure that we are able to continue to develop innovative solutions for the Microsoft Online / Office 365 community.  Your payment will be used to fund the development of new applications, and also entitles you to support (click here for support details) on existing MessageOps applications.  The term of the agreement is 1 year.  Invoicing is also available on Medium Business or larger agreements.  For more details contact info@messageops.com

Sponsor Level

Small Business Sponsor $199.00 Medium Business Sponsor $499.00 Large Business Sponsor $999.00 Enterprise Sponsor $1,999.00

Support Details

Support for MessageOps products is offered Monday – Friday , 8 AM – 6 PM EST.   The initial response goal for new issues is 1 business day.

Support Includes:

• Problem identification as related to MessageOps products.
• Bug reporting, fixes, and follow up
• Advice on product issues involving general usage, implementation, and functionality.

Support does not Include:

• Step by Step installation and configuration assistance for MessageOps products.
• Support of MessageOps products on non supported systems.
• Customizations to MessageOps products.